RENTAL POLICY
Reservation and Booking
To reserve your desired items, we recommend booking in advance, at least 1 to 3 months ahead to ensure availability.
A non-refundable deposit of may be required to secure your reservation.
Rental Duration
Rental periods are typically for one day, but longer durations are available upon request.
Rentals must be returned by the agreed-upon date and time to avoid additional charges.
Payment
Full payment is due a week before the delivery/pickup of rental items.
We accept various payment methods, including credit/debit cards and online payment platforms.
Delivery and Pickup
Delivery and pickup options are available for your convenience. Delivery fees may apply based on location.
Ensure someone is present at the specified location for delivery and pickup times.
Care of Rental Items
Please treat our rental items with care and return them in the same condition as received.
Avoid using our items in inclement weather or in ways that could cause damage.
Additional charges may apply for cleaning, repair, or replacement of damaged items.
Safety and Supervision
For inflatable rentals like bounce houses, strict safety guidelines must be followed. Adult supervision is required at all times.
Ensure participants remove shoes, eyeglasses, and sharp objects before using inflatable rentals.
Cancellations
If you need to cancel your reservation, please notify us as early as possible.
Deposits are non-refundable.
In case of severe weather conditions, we may allow rescheduling or offer credit towards a future rental.
Refunds and Returns
Refunds are not provided for early returns of rental items.
No refunds are offered once rental items have been delivered or picked up.
Liability
GemGiggles Rentals is not responsible for any injuries or accidents during the use of our rental items.
By renting from us, you agree to assume all liability for the safe use of our products.
Inventory Inspection
Before accepting delivery or pickup, carefully inspect the rental items to ensure they meet your expectations and are in proper working condition.
Changes to Rental Policy
GemGiggles Party Rentals reserves the right to modify this rental policy as needed. Customers will be informed of any changes.
By renting from GemGiggles, you agree to abide by these policies and guidelines. We are dedicated to providing you with high-quality rental items and ensuring your events are filled with joy and luxury. If you have any questions or require clarification on any policy, please feel free to contact us. Thank you for choosing GemGiggles Party Rentals for your party and event needs!
Health and Safety Assurance
At GemGiggles Party Rentals, your health and safety are our top priorities. We take every measure to ensure that our rental items, including ball pit balls and bounce houses, are maintained to the highest standards of cleanliness and safety.
Cleaning and Disinfection
Before each rental, all items undergo a thorough cleaning and sanitization process to remove dirt, germs, and allergens.
We use industry-approved cleaning agents and disinfectants to maintain a safe and hygienic environment for your enjoyment.
Our team pays special attention to high-touch areas, ensuring they are meticulously cleaned and disinfected.
Quality Assurance
We regularly inspect and maintain our inventory to guarantee that all items are in excellent working condition.
Safety features on our inflatable rentals are routinely checked to ensure they function correctly.
Committed to Your Well-being
Our commitment to your well-being extends beyond the items themselves. We follow all recommended health and safety guidelines to protect you and your guests during these unprecedented times.
By choosing GemGiggles Party Rentals, you can have peace of mind knowing that your event will not only be luxurious and enjoyable but also safe and hygienic. We're dedicated to delivering exceptional service and memorable experiences while prioritizing your health and safety at every step.