Frequently Asked Questions
Q.Can I visit your showroom to see the rental items in person?
A.We currently operate as an online rental service, so we don't have a physical showroom. However, we provide detailed descriptions and high-quality images of our rental items on our website to help you make informed choices.
Q.What is the delivery fee, and do you offer pickup options?
A.Delivery fees vary based on your location. We do offer delivery and pickup options for your convenience. You can check delivery rates during the booking process.
Q.How far in advance should I book my rentals?
A.We recommend booking your rentals as early as possible, especially for popular dates. This ensures you secure your desired items for your event. Booking at least a few weeks in advance is a good rule of thumb.
Q.Can I make changes to my reservation after it's confirmed?
A.Yes, you can make changes to your reservation, such as adding or removing items, as long as it's done with reasonable notice and doesn't conflict with our availability. Contact us, and we'll assist you with any modifications.
Q.What happens in case of inclement weather on the day of my event?
A.Safety is paramount. If severe weather conditions are expected on the day of your event, please contact us as soon as possible. We can discuss options like rescheduling or providing credit for a future rental.
Q.Do you offer any discounts or promotions for larger orders or repeat customers?
A.We occasionally run promotions and discounts. To stay updated on our offers, subscribe to our newsletter, and follow us on social media. We also provide special offers for repeat customers—please inquire for more details.
Q.Are your rental items suitable for indoor and outdoor use?
A.Most of our items are suitable for both indoor and outdoor use, but it's essential to consider the space and location of your event. Some items, like bounce houses, require a flat, grassy area for safe setup. We'll provide guidance based on your specific needs.
Q.How can I contact Gem Giggles Party Rentals if I have additional questions?
A.We're here to assist you! You can reach us through our website's contact form, email us at info@gemgiggles.com, or call our customer support hotline at 443-537-9982. We're happy to answer any questions and provide personalized assistance.
If you have any other questions or require further information, please don't hesitate to reach out to us. Your satisfaction and a successful event are our utmost priorities.
Q.Our Inventory
A.Bounce House
Ball Pits
Bubble Houses
Kids' Chairs
Kids' Tables
Cake Stands
Dessert Tables & Carts
Champagne carts
Packages